Conflict is an inevitable part of life. It’s hard to avoid conflict entirely, both in our personal lives, and especially in the workplace. Conflict management is the process of limiting the negative aspects of conflict while increasing the positive outcomes of conflict. There are many desirable outcomes that may emanate if a conflict is effectively addressed; like increased understanding, improved cohesion among teams, and increased self-awareness. While it may be strange to fathom, eliminating conflict altogether causes its own set of problems like poor involvement, no diversity of opinion etc. Therefore ‘managing’ conflict is a dynamic process and a critical behavior of any organization.